Returns & Exchanges
At Venzo, we stand by the quality of our sports gear and offer a 30-day return window for items in original, unused condition with all packaging intact. We want to ensure you have the right equipment to reach your peak performance.
Initiate Your Return
Log in to your Venzo account and select the order you wish to return to receive a unique Return Authorization Number.
Pack Your Gear
Securely pack your items in their original boxes, ensuring all tags are attached and the Return Authorization Number is included inside.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the gear, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing